Compliance coverage

This Statement of Compliance describes how Flex Accesses LLC (the “Company”, “we”, “our” or “us”), registered under the laws of the Republic of Armenia and operating the website https://flexaccesses.com, addresses its obligations within the framework of standards applicable to the digital products and services we provide.

This Statement supplements, but does not replace, our Accessibility Statement, Terms of Service, Privacy Notice, Cookie Policy and Data Processing Agreement (DPA), each of which is incorporated into this document by reference.

This Statement is provided for informational purposes only. It does not constitute a legal opinion, certification or warranty that any particular product, service or website fully satisfies the requirements of any specific law in any particular jurisdiction. Customers should independently assess, together with qualified legal counsel of their choice, whether FlexAccesses products and services meet the requirements applicable to their particular use case.

1. Standards and Laws We Address

Our products and services, including the FlexAccesses widget, accessibility audits, VPAT documentation, monitoring and remediation services, are designed and operated with reference to the following internationally recognized standards and legal frameworks:

Legal basis / law	Jurisdiction / framework	Reference standard
WCAG 2.1 Level AA	Global (international W3C standard)	W3C Recommendation
WCAG 2.2 Level AA	Global (international W3C standard)	W3C Recommendation
ADA Title III	United States - public accommodations	None named by regulation — the DOJ and U.S. courts reference WCAG 2.1 AA
Section 508	United States - federal agencies	Revised 508 Standards (2017)
European Accessibility Act (EAA)	European Union - private sector	EN 301 549 / WCAG 2.1 AA
Web Accessibility Directive	European Union - public-sector websites and applications	EN 301 549 / WCAG 2.1 AA
EN 301 549	Europe - ICT accessibility	European standard
AODA	Canada - Ontario	WCAG 2.0 AA
ACA	Canada - federal level	WCAG 2.1 AA / EN 301 549
UK Equality Act 2010	United Kingdom	WCAG 2.1 AA (de facto)
DDA / Australian Standards	Australia	WCAG 2.1 AA
JIS X 8341-3	Japan	Harmonized with WCAG 2.0 / 2.1

2. FlexAccesses Approach

2.1. Widget

The FlexAccesses widget is designed to help websites improve their accessibility in accordance with the WCAG 2.1 Level AA conformance criteria. It applies a combination of automated remediation where reliable, user-controlled accessibility profiles (for users with visual, motor, cognitive or seizure-related sensitivities), and accessibility interface controls (contrast, fonts, spacing, animation and navigation).

The widget does not make permanent changes to the underlying source code of a website and is not intended to replace accessible design and development practices. Where automated remediation is not technically feasible or reliable for a specific barrier, the widget prioritizes manual remediation or reports the issue to the website owner.

2.2. Accessibility Audits

Our manual accessibility audits are performed by trained specialists using a combination of the WCAG-EM (Website Accessibility Conformance Evaluation Methodology), assistive technology testing, and direct testing with users with disabilities where included in the Customer’s order. Audit results include a written report describing identified issues, their severity, conformance levels and remediation recommendations.

2.3. VPAT Documentation

VPATs are prepared on the basis of the latest version published by the Information Technology Industry Council (ITI), such as VPAT 2.5 INT or any later version. VPATs cover the applicable standards (WCAG 2.1, Section 508 and EN 301 549) and record the level of support for each criterion based on the evidence available at the time of assessment.

2.4. Continuous Monitoring

For Customers using monitoring plans, our scanning systems periodically evaluate the Customer Website against a broad set of WCAG-aligned checks and report newly identified issues. Monitoring supplements, but does not replace, periodic manual audits.

3. Internal Accessibility Practices

In addition to the services provided to Customers, FlexAccesses applies internal practices aimed at embedding accessibility within our own organization and products:

Designers and developers receive training on WCAG, inclusive design and assistive technologies as part of onboarding and continuing professional development.

Accessibility requirements are integrated into product specifications, design review, code review and quality assurance (QA) processes.

Automated accessibility testing is included in our continuous integration (CI) stages, where builds containing accessibility errors may block deployment of new code in order to prevent regressions.

A manual accessibility review is performed before the release of any new material functionality.

The accessibility maturity of third-party tools, libraries and vendor services is considered during procurement.

Support and sales teams are trained to recognize accessibility-related questions and concerns and to respond to them appropriately.

4. Important Limitations and Disclaimer

We provide this Statement of Compliance in the interest of transparency. The following important limitations apply:

Accessibility laws vary by country. Each country and, in some cases, each administrative unit (state or province) has its own laws, regulations, enforcement authorities and case law. Conformance with WCAG 2.1 Level AA is widely accepted as a strong indicator of accessibility, but it does not automatically guarantee compliance with all potentially applicable laws.

No automated tool can guarantee full compliance. Web accessibility involves contextual assessments, such as logical sequence, plain language and the quality of alt text, which can be evaluated only by people, including users with disabilities.

Customer responsibility. Customers using the FlexAccesses widget remain responsible for the accessibility of their own websites. Our services support and improve accessibility, but do not transfer or eliminate the Customer’s legal obligations.

Not a legal certification. FlexAccesses is not a law firm and does not provide legal opinions. Our reports, VPATs and audit results are professional assessments based on information available at the time of evaluation. They are not certificates admissible in court as proof of compliance, unless expressly issued by an accredited body, which will be stated in the document.

Point-in-time assessments. Audits, VPATs and monitoring reports reflect the state of a website at a specific point in time. Websites change frequently, and continuous assessment is required to maintain a conformance level.

5. How We Keep Our Knowledge Current

Accessibility standards and laws evolve. We monitor developments in WCAG working groups, European standardization bodies (ETSI, CEN and CENELEC), U.S. federal regulations (the Department of Justice and the U.S. Access Board) and case law in the field of digital accessibility. When standards and laws change in a way that affects our products or services, we update our methodology, internal training and customer communications accordingly.

Where appropriate, we also participate in industry working groups and professional accessibility communities and engage in dialogue with organizations advocating for the rights of persons with disabilities, so that we continue to take into account the lived experience of the people our work is intended to serve.

6. Raising Concerns and Suggestions

If you believe that any aspect of our products, services or website does not comply with applicable accessibility laws or standards, or if you have suggestions for improvement, please contact us at [email protected]. We treat such requests as a priority and respond within the timeframes stated in our Accessibility Statement.

7. Updates to This Statement

This Statement of Compliance may be updated from time to time to reflect changes in applicable laws, standards, our products and services or our internal practices. The “Effective as of” date at the top of this Statement indicates when it was last reviewed. Material changes will be notified by email, if we have your contact details, or through a visible notice on the Website.

8. Contact

For questions regarding this Statement of Compliance, please contact:

Customer Support: [email protected]

Legal Matters: [email protected]

Website: https://flexaccesses.com