Do I need to be a developer to use this?+
No. The widget installs with one script tag (or one click via the WordPress plugin). The scanner takes a URL — no code needed. The dashboard is built for non-technical stakeholders too.
What does the free tier actually cover?+
One website, 100 scanned pages per month, unlimited widget impressions, and basic WCAG 2.2 reporting. No card on file, no trial timer.
Are there any long-term contracts, and can I cancel anytime?+
Monthly plans run month-to-month with no commitment — upgrade, downgrade or cancel from your dashboard. Annual plans are billed once per year at a discount; downgrades take effect at your next renewal. After cancellation you keep dashboard access until the end of the paid period, then 30 days to export your reports and settings.
Will the widget make my site fully WCAG-compliant?+
No — and any vendor claiming otherwise is misleading you. The widget materially helps visitors but cannot fix structural HTML or content problems. Use it alongside automated scanning and, where required, a manual audit.
What documentation do I get from a manual audit?+
A signed PDF and Excel report mapping every finding to its success criterion, with dates, severity and evidence, plus a remediation roadmap. No document is an automatic legal pass. What it gives you is the documented, continuing effort regulators and courts look for. Whether it suits a particular disclosure is a question for your counsel, not for us.
Where does my data live?+
EU PostgreSQL in Frankfurt. Audit screenshots in EU object storage. Payment-gateway secrets encrypted at rest. FlexAccesses LLC is registered in Armenia, so our team accesses your data from outside the EEA — how that transfer is handled is set out in our privacy policy.
Will the accessibility widget slow down my website?+
It loads asynchronously — your site renders first, the widget after. In practice the impact on Core Web Vitals is minimal. We don't publish a single load-time number, because real-world performance depends on your existing code, your hosting and your visitor's device.
Does this protect me from accessibility lawsuits?+
No product provides legal immunity, ours included. What the combination of scanning, monitoring and manual audits produces is a dated record of continuing, documented effort. That is worth having, and it is not the same thing as protection. For a site facing real exposure, the manual audit is the part that matters.